Letter of Condolence
Dear___,
I am very sorry to hear of the recent passing of your _(family member)_.
Although I've never had the chance of meeting your _(family member)_, the many anecdotes and stories you shared about him/her made me feel as if I had known him/her personally.
Know that you and your family are in my thoughts during this difficult time and that you can count on me for support in anything you need.
Warm wishes,