Objective:
Seeking a position in Technical Writing with a dynamic company with strong management, communication, and organizational skills. Extensive experience in project and content management and customer service.
Professional Experience:
(year) - present XYZ Ltd. USA
XYZ is a world leader in hi-tech inspection and imaging solutions for printed circuit board (PCB), flat panel display (FPD), PCB assembly and IC Packaging manufacturers around the globe.
Proficient in both software and hardware setup and troubleshooting.
Corporate Webmaster
Manage and maintain the company's intranet site for (***) employees. Focal point for collection of content from respective subsidiary managers and internal customers alike.
Manage and maintain the company's public web site. Increased hits and visits by 150 percent in my first 9 months by providing a content-rich site. Focal point for collection of content from respective product managers.
(year - year) STS Ltd.
Corporate Webmaster/Content Manager
Responsible for the integrity and quality of content published on STS websites.
Management of web production team, project management, and work flow supervision.
Focal point for collection of content from product divisions and other operating units of STS; liaison with internal customers worldwide.
(year - year) WWW Ltd.
Technical Writer/Webmaster
Wrote user manuals and created on-line help for TWT Network Management software. Instrumental in setting the standard for HTML help for network management on the web.
Education
(year - year) University of ZZY
Bachelor's Degree
Majored in Mass Communications with an emphasis in Print Journalism
Professional training (year) ABC Academy.
Certification
Technical Writing
Wrote user guides using FrameMaker
Updated and created templates for user guide
Developed manuals for new computer hardware
Skills :HTML,Javascript,SQL,MySOL,PHP.CSS.MS Access,MS Excel