Troubleshooting
If you are having difficulty using your printer with a USB connection, read the information in this section.
Your computer must be a Windows 7, Vista, XP, or 2000 pre-installed model. You may not be able to install or run the USB printer driver on a computer which is not equipped with a USB port or which has been upgraded from Windows 95 to Windows XP or 2000.
For details about your computer, contact your dealer.
If your printer does not work correctly with the USB cable, try one or more of these solutions:
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