Troubleshooting
Follow these steps to clear a paper jam:
![]() | Caution: |
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![]() | Turn off the printer. |
![]() | Open the printer cover. |
![]() | If continuous paper is jammed in the printer, tear off the fresh supply at the back of the printer. |
![]() | Open the paper bail and remove the paper. Remove any remaining pieces of paper. |
If the paper is stuck where the printer ejects it, gently pull the paper out of the printer.
![]() | Close the paper bail and printer cover, then turn on the printer. Make sure the Paper Out and Pause lights are off. |
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