FAQ

Q. I can't find the answer to my problem here. Where can I find it?

A. There is extensive help under Help in the program and on the support page of the KoolMoves web site. Try searching the Koolmoves forum at www.flashkit.com using keywords. If you did not find an answer, post your question on the forum. Email support@koolmoves.com if you still need help.

Q. When I preview animations, the animations are missing. How can I fix this?

A. Double-click on windowssecurity.htm in KoolMoves / Flash Help folder to read about possible causes for this problem.

Q. How do I add my animation to my web page?

A. Use File > Export Movie. The first menu item, a wizard, will guide you through the process.

Q. Why can't I import my .fla files to Koolmoves?

A. Koolmoves uses .fun as its project extension; fla is a proprietary Macromedia format. You can import swf files into Koolmoves as editable movies.

Q. What are the best formats to use when importing graphic files?

A. For ordinary picture files you can use jpg and for graphics with transparencies you can use gif and png 8 bit or 24 bit files. 24 bit png format will give much crisper graphics than gif files although it does make the exported swf a bit larger.

Q. My movie will not display on my web page. Why not?

A. Going through these steps will help to debug the problem: If you double-click on the html file on your local disk, does the animation play on the web page? Did you ftp the swf file to your server as binary? Is the file name spelled exactly the same on the server as in the html javascript? Is the file in the correct location (compare with the relative path in the html javacript)?

Q. My movie keeps looping. How can I get it to stop?

A. Open Views > Sounds and Actions Overview and put a Stop command on the key frame where you want the movie to stop. Alternatively, set the looping option in File > Export Settings > Html.

Q. I've tried that, I want to stop my movie on key frame 1 but now it runs through the whole movie once and then stops on key frame 1.

A. Flash will often skip commands placed on the first frame of a movie. It is best to add a copy of the first key frame and put your commands on key frame 2.

Q. My movie takes 48 minutes to load on a T1 Cable/DSL connection and then my computer crashes. Does Koolmoves have a bug that causes this?

A. Your movie is way too big. Try splitting your movie into small chunks that can load quickly when you need them. For example make a button that says Go to key frame 3 and Stop, then on key frame 3 in the Sounds and Actions Overview put Load Movie mymusic1.swf.

Q. How do I make an entire swf a link on a web page?

A. Put a shape the size of the movie frame filled with the background color in all frames, send it to the bottom and make it a button OR put a shape the size of the movie frame filled with a totally transparent color in all frames and make it a button.

Q. What are Tweens?

A. Tweens are non-editable movie frames that sit between the movie key frames. They are used to add movement to your movie or to add time between key frames. For example, if you draw a box at the top of your screen in key frame 3, Add Copy of Frame to End with 6 tweens to create key frame 4, and in key frame 4 move the box to the bottom of the screen. When you play back your movie, the box will smoothly slide from the top of the screen to the bottom.

Q. I've made a flash banner in Koolmoves but I want to save it as an animated gif as well. Can I save it as a gif in Koolmoves?

A. No, but if you go to File >Export, you can save your movie as frame captures. You can then recompile them in an animated gif compiler like Paint Shop Pro/Animator.

Q. I'd like to study some examples of flash movies made with Koolmoves.

A. Go to the main Koolmoves site www.koolmoves.com, support page, where there is a list of different sites with downloadable examples.

Q. My computer crashed and now Koolmoves needs to be reloaded. Where can I get the program?

A. Email support@koolmoves.com.

Q. My Logitech mouse moves very slowly. How can I fix this?

A. Uncheck checkbox "Disable acceleration in games" at control panel > Mouse > Motion tab or turn off the "Enable game detection" setting under Start > Settings > Control Panel > Mouse (or Logitech MouseWare program). You can also download and run the "Logitech Advanced Settings Utility" for MouseWare 9.76 and above.

Q. When I move points on shapes that I have drawn, the borders become detached from the shapes. How can I fix this?

A. Uncheck checkbox "Enable OpenGL rendering" in File > Preferences, Drawing/Selection page.