This chapter provides information on purchasing supplies and maintenance parts available for your machine.
This chapter includes:
![]() |
|
Available accessories may differ from country to country. Contact your sales representatives to obtain the list of available accessories. |
To order Dell-authorized supplies and accessories visit www.dell.com/supplies, or contact your local Dell dealer or the retailer where you purchased your machine. You can also visit www.dell.com or support.dell.com, select your country/region, and obtain information on calling for service.
When supplies reach their lifespan, you can order the following types of supplies for your machine:
Type |
Average yield[a] |
Part name |
---|---|---|
Standard capacity toner cartridge |
Approx. 1,500 pages |
3J11D |
High capacity toner cartridge |
Approx. 2,500 pages |
2MMJP |
[a] Declared yield value in accordance with ISO/IEC 19752. |
To replace a toner cartridge see Replacing the toner cartridge.
![]() |
|
Depending on the options and job mode used, the toner cartridge’s lifespan may differ. |
![]() |
|
You must purchase supplies, including toner cartridges, in the same country where you purchased your machine. Otherwise, supplies will be incompatible with your machine since the system configuration of these vary from country to country. |
![]() |
|
Dell does not recommend using non-genuine Dell toner cartridge such as refilled or remanufactured. Dell cannot guarantee non-genuine Dell toner cartridge's quality. Service or repair required as a result of using non-genuine Dell toner cartridges will not be covered under the machine warranty. |
When the toner cartridge reaches its estimated cartridge life:
The Printer Status Monitor program window appears on the computer telling you the toner cartridge needs to be replaced.
The machine stops printing.
At this stage, the toner cartridge needs to be replaced. Check the type of the toner cartridge for your machine. (See Available supplies.)
Open the front cover.
Pull the toner cartridge out.
Take a new toner cartridge out of its package.
Remove the paper protecting the toner cartridge by pulling the packing tape.
Locate the sealing tape at the end of the toner cartridge. Carefully pull the tape completely out of the cartridge and discard it.
![]() |
|
|
Slowly shake the cartridge five or six times to distribute the toner evenly inside the cartridge. It will assure maximum copies per cartridge.
![]() |
|
If toner gets on your clothing, wipe it off with a dry cloth and wash clothing in cold water. Hot water sets toner into fabric. |
![]() |
|
Do not touch the green underside of the toner cartridge. Use the handle on the cartridge to avoid touching this area. |
Hold the toner cartridge by the handle and slowly insert the cartridge into the opening in the machine.
Tabs on the sides of the cartridge and corresponding grooves within the machine will guide the cartridge into the correct position until it locks into place completely.
Close the front cover. Make sure that the cover is securely closed.