Rules for Use of Train Ticket Information Service
Before using the train ticket information services provided by the Platform, please read the
following terms and conditions carefully. By clicking to accept this Agreement, you accept the terms
and conditions described below and agree to be bound by this Agreement. If you do not agree to
accept all of the terms and conditions, you will not be able to use the technical services as
specified in this Agreement.
1. Service Descriptions
1.1. When you book train tickets on our Platform, you are free to choose to either log onto 12306.cn
with your own 12306 account and password for booking, or authorize your 12306 account and password
to our Platform for booking on your behalf.
1.2. To better provide you with train ticket information services, once you choose the 12306
ticketing service, you agree to authorize your 12306 account and password to the Platform allowing
the Platform to use your 12306 account and password to log in and complete train ticket booking and
related operations such as ticket refund and endorsement.
1.3. The information of trains, fares and seats displayed on this Platform, subject to the
adjustment from time to time by local railway bureaus in China, is for reference only and is subject
to the information shown on the ticket actually purchased. Due to the different rules and
requirements of local railway bureaus for train ticket sales, the Platform cannot guarantee 100%
successful ticket issuance after payment.
2. Each Party’s Rights and Obligations
2.1. The Platform provides the train ticket information services. Your acceptance of this Agreement
means that you agree to the practice that the Platform and its partners use the passenger
information you insert to make bookings on your behalf, including but not limited to authorizing us
to use your passenger information to perform operations such as inquiry, purchase, refund,
endorsement, and registration, etc. In the meantime, you must comply with the Terms of Services set
forth by 12306 for purchasing the tickets (https://kyfw.12306. cn/otn/regist/rule).
2.2. If your 12306 account and password incurs any change, please update the information in the
Platform in time. The Platform will not be responsible for operational failure in ticket inquiry,
purchase, refund, and endorsement, etc. as a result of the information change. If you need to update
or delete certain passenger information, you can do so on the service page provided by the Platform.
2.3. You understand and agree that the Platform will use your 12306 account and password to operate
on your behalf with your authorization, and will also record the foregoing information in the system
in order to provide further services to you subsequently. The Platform respects and protects users’
personal privacy. The Platform will take corresponding safety measures to protect the personal
information involved during your use or registration on the Platform in strict accordance with the
requirements of laws and regulations. You can refer to the Privacy Policy in the Train Ticket
Information Service Agreement for the detailed privacy protection policy.
2.4. The Platform will amend this Agreement from time to time subject to the changes in national
laws and regulations and the need to maintain the transaction order and protect the rights and
interests of consumers.